Building a high performing Team is a key part of the role of a Manager. ‘High performing' comes from two distinct elements, high performing individual Team members, and a Team that is moving towards the stage of ?High Performance. An effective Manager? is working one to one to improve individual performance, and working actively to develop his or her Team through the stages of Team development. Using Tuckman's denny white home jersey model as a framework, we can tease out the Manager's focus and tasks at each stage.
The Manager at the Forming Stage
At the Forming Stage the objective is the Team Leader is focusing on three key areas.
- Aligning the Team to their Company purpose, their Team purpose, their objectives and their goals. The Team Manager will reinforce these by informing the Team, reinforcing goals, rewarding and praising effort that leads to goal achievement. Bonding the Team, and giving them a sense of Team identity. The Team Manager holds informal and formal meetings with the Team as a whole to build internal relationships and team bonds. Painting a picture of the path forward, the type of Team we will be in the future. An effective Manager knows the
The Team Leader at Storming Stage
This is the critical stage, and the trickiest one to navigate through. Team members come out from behind the reserved Forming stage, and the Storming behaviours begin. The focus of the Team Manager here is to keep working on the Alignment and bonding as in the Forming Stage, while also working on Storming Stage activities.
- Encourage cross training and cross team project work. One of the dangers at this stage is the formation of small, tight sub-groups or cliques. We minimise this by ensuring Team Members rotate who they work with, or are paired up with different people to work on small projects. The benefit of this is that strong bonds are formed, we are sharing Team strengths and the Team members learn each other's strengths. Encourage the Team and Team members to begin to think for themselves. Whilst still reinforcing the Team purpose and the type of Team we want to be, the Team Leader begins to use coaching questions to challenge and develop the Team and Team members. Introduce different Team Processes. At the Forming and early Storming stage, the Team Manager uses the Team Meeting as the main Team process. He or she will use this both to bind and align the Team, and to manage throughput of work. There will be frequent and well-structured denny white home jersey Team Meetings. Later, the Team Manager will vary how the Team works together and they will develop specific Team processes to be used for different situations.
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